Leadership

Delivered 2×

Customer Service Excellence

Staff will understand and apply Leadership principles in daily work.

What this package helps your organisation achieve

Staff will understand and apply Leadership principles in daily work.

Best for: SMEs needing practical Leadership training

Best-fit audience: Front-desk and admin staff

What is included

  • Leadership reference guide — PDF
  • Staff sign-off sheet — XLSX

Acceptance criteria

All participants complete the session and sign off.

What is not included / can be discussed

  • Post-training coaching not included. Can be discussed separately.

Proof of competence

SLIDES

Sample training deck

View

T&T context fit

Designed specifically for Trinidad & Tobago regulatory environment.

Host checklist: what your organisation provides

  1. 1 Projector, seating for participants, printed materials.
Roman Melville

Roman Melville

Digital skills facilitator · Office tools, basic IT, data entry workflows

3.9/5

Experience

Trinidad & Tobago, Jamaica, Guyana

Delivered

28 sprints

Audience

Up to 29 staff

Format

On-site · Full day

Duration

On-site · Full day

Cost

$10k+ TTD

Available

Weekday mornings, 4-week notice preferred

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